Refund policy

 

K.J Return & Exchange Policy
At K.J, we strive to ensure your complete satisfaction with every purchase. If for any reason you’re not delighted with your product, we’re here to assist.

• Hassle-Free Returns & Exchanges: You can return or exchange your product within 14 days of receiving your order. Simply reach out to us via WhatsApp at 0329-0111557 to begin the process.
• Eligibility: To qualify for an exchange, the product must be unused or mostly unused, with at least 90% of the fragrance remaining in the bottle.
• Quick Processing: All return and exchange requests are processed within 3 to 5 working days to ensure a smooth experience.
• Delivery Charges:
  • Original delivery charges are non-refundable.
  • Customers are responsible for delivery charges for exchanges unless the product is damaged or leaked.
    

To initiate your return or exchange, please WhatsApp us at 0329-0111557, and we’ll be happy to assist.